Supported devices
Your devices.
Our till.
VidiPOS needs no special hardware: the till app runs on common tablets and phones, receipts print on network receipt printers, and card payments run through SumUp or Stripe. Here is what you need. Hardware is not included in the price.
Till app
One app for Android and iOS, on tablet and phone.
- AndroidTablets and smartphones from Android 8.0.
- iPhone and iPadFrom iOS or iPadOS 16.
- Several devices on one tillGastro and Bar include three devices in swarm mode, you can add more; the counter till has exactly one device.
- Pairing by codeYou connect a new device with a code from the back office and block a lost one with one click.
Back office
You manage items, reports and exports in the browser.
- Current browserA current version of Chrome, Edge, Firefox or Safari.
- Computer, tablet or phoneThe back office needs no installation.
- One login for everythingIt is the VidiReserve back office; you sign in via “Log in”.
Receipt printers
Printing runs over your venue’s network, not by cable to the tablet.
- Network receipt printer with ESC/POSVia Ethernet (LAN) or Wi-Fi on your venue’s network, port 9100 – common receipt printers with a network interface can do this. See the models in the list below.
- Paper width 58 or 80 mmSet per printer. A test print from the app shows whether the width and special characters (€ ä ö ü ß) are right.
- Counter and kitchenReceipt at the counter, kitchen and bar tickets per station on further printers.
- Fixed IP addressGive the printer a fixed address in your router so the till finds it again after a restart.
- Not supportedUSB, Bluetooth and serial-only printers; Bluetooth is coming soon. VidiPOS only prints to targets on the local network.
| Model (with Ethernet or Wi-Fi interface) | Status |
|---|---|
| Epson TM-m30III | Tested (80 mm) |
| Epson TM-m30II | Compatible per ESC/POS standard, not tested by us |
| Epson TM-m50 | Compatible per ESC/POS standard, not tested by us |
| Epson TM-T88VI | Compatible per ESC/POS standard, not tested by us |
| Epson TM-T88VII | Compatible per ESC/POS standard, not tested by us |
| Epson TM-T20III | Compatible per ESC/POS standard, not tested by us |
| Epson TM-T70II | Compatible per ESC/POS standard, not tested by us |
| Star (in ESC/POS mode) | Usually works, on request |
| Bixolon | Usually works, on request |
All models in the version with a network interface, ESC/POS over port 9100. Not supported: USB, Bluetooth and serial-only printers.
Cash drawer
It connects to the receipt printer.
- Via the printer (DK port)The cash drawer connects to the drawer kick port of the receipt printer and opens together with the receipt on cash payments.
- Stays shut when it shouldIt does not open for receipt copies or training transactions.
Card terminal
Card payments through your business’s own account with the provider.
- SumUp SoloConnected via Wi-Fi or mobile data, not Bluetooth; also accepts girocard. The amount comes straight from the till.
- Stripe Smart ReaderAs a second provider, paired through your business’s Stripe account.
- Your termsYou agree the fees directly with SumUp or Stripe; there is no obligation to process card payments through us.
Barcode scanner coming soon
For shops and kiosks.
- Not yet supportedVidiPOS cannot yet capture items with a barcode scanner; until then you tap the tiles.
Internet
The till works online – and keeps running if the network goes down.
- Wi-Fi, LAN or mobile dataAny stable connection in your venue will do.
- Backup connectionAn LTE router or hotspot as a second route keeps card payments and closing possible during a fault.
- Offline modeIf the network goes down, you keep taking orders and take cash payments on the main till device.
Already have devices and not sure they will work? Send us the model names – we will tell you whether they fit: office@vidipos.com
Contact
We’ll show you VidiPOS
at your counter.
Write to us or call. We get back to you during support hours, Monday to Friday 9 am–12 pm and 1–6 pm – if a till is down, within 2 support hours.
VidiScope GmbH, Senden near Ulm